How we care for your members

Beyond the basics

An employee's pension is a significant benefit of employment. It demonstrates the employer's commitment to their employees' future well-being and the value placed on their contribution to the company.

Choosing an administrator to look after such an essential part of your business is a strategically important decision and one where you want to ensure you have a provider who cares about your people as much as you do.  

At Railpen we're driven by something different. Our purpose is to secure our members' future, which drives everything we do. All our colleagues share the ambition to achieve this purpose, and it shapes our culture of caring and empowering member and client support that we believe leads to better outcomes.

Railpen is a market-leading pensions administrator, looking after the interests of more than half a million members and 150 employers across the UK. We are committed to delivering an exceptional member and client experience.

We have a strong heritage in the transport sector alongside extensive experience in other sectors, including utilities, financial services, manufacturing and construction. We specialise in managing complex schemes and simplifying that complexity for members, empowering them with information and tools to help them achieve the best possible outcomes and appreciation of their pension benefit.

We offer a comprehensive range of services to meet your scheme’s needs. If we can help you in any way, we would be happy to talk to you, so please get in touch.